Turn customer feedback into better ratings
Collect feedback with QR codes and website widgets. Let AI detect happy customers, encourage public reviews, and alert you about problems privately.
How it works
Four simple steps to grow your reputation and act on real customer feedback.
1
Collect feedback
Customers scan a QR code or use your website widget to leave a quick rating and message.
2
AI analyzes the feedback
Feedback-Us detects sentiment and identifies whether the customer had a positive or negative experience.
3
Route the response
Happy customers may be invited to share publicly. Negative feedback can trigger a private alert to your team.
4
Improve your reputation
Track feedback, spot recurring issues, and grow your public rating over time.
Everything you need to grow your rating
Practical tools built for local businesses — not a generic survey product.
QR feedback forms
Create locations and feedback points for tables, rooms, apartments, reception desks, or service areas.
Website feedback widget
Add a lightweight widget to your website and collect feedback without building your own system.
AI feedback analysis
Automatically detect sentiment, topics, and action-needed feedback.
Private alerts
Get notified when a customer reports a problem, so your team can respond quickly.
Public review prompts
Invite satisfied customers to share their experience on external review platforms.
Weekly summaries
Receive AI-generated summaries that show what customers liked and what needs attention.
Built for real local businesses
Feedback-Us is designed for businesses that depend on customer trust: cafes, restaurants, hotels, apartments, salons, and local services.
No cross-site user tracking
QR forms for offline locations
AI-powered private alerts
Free plan available
Simple, transparent pricing
Start free, upgrade as you grow. No hidden fees, cancel anytime.
Free
Start collecting feedback
$0
/ forever
1 location
1 feedback point
Website widget
QR feedback form
Basic feedback dashboard
No AI analysis
Pro
For businesses that want AI insights and better ratings
From
$
19.90
/ month
1 location included
4 feedback points per location
Unlimited widgets
AI feedback analysis
Private alerts for negative feedback
Share prompts for happy customers
Weekly AI summaries
Additional locations available
Prices may vary by billing period and number of locations.
Frequently asked questions
Short answers about Feedback-Us, privacy, and pricing.
Yes. Create a location for your venue and generate QR codes for tables, rooms, reception desks, or any other physical touchpoint. Customers scan the code to leave feedback.
Yes. Add a lightweight Feedback-Us widget to any website with a single script tag. Visitors leave feedback directly from your site.
No. Feedback-Us may suggest that satisfied customers share their feedback publicly, but customers decide whether to publish, and external platforms control publication.
Negative feedback can be sent privately to your team so you can respond before the issue grows.
No. Feedback-Us does not track users across websites. It may use local/session markers only to avoid repeated prompts.
Yes. The free plan lets you collect basic feedback. AI features are available on Pro.
Reputation and feedback for local businesses.
Contact
support@feedback-us.com
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